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Passport renewal at the new DFA Mandaue

Some points that I have observed during this passport renewal process two days ago in Cebu

My cancelled passport.

It was just a few months ago that my old passport was given an extension as I needed to fly to Singapore for a blogging trip. Before the said extension was approved, I was told to renew my passport ASAP even if the validity of the extended date is still two years from now. Also, wanting to have a brown e-passport, I had reason to go to the new DFA Visayas office in Mandaue City.

At the DFA atrium where people wait for their numbers to be called.

While the whole renewal process is just less than 1.5 hours, getting the priority number was more of a chore unlike in DFA Manila where one can set an online appointment.

Below are some points that I have observed during this passport renewal process two days ago:

  • DFA Cebu office has already transferred to Mandaue City. It’s now infront of Gaisano Pacific Mall.
  • be there as early as 4Am when the line is still shorter. Shorter line means you get to have those first few twenty numbers assuring you of finishing before lunch.
  • Always be attentive especially when the guards start to give out the priority numbers around 7:30 AM else you’ll get farther numbers. The crowd can get excited and some will try to get infront of others.
  • Once you get the priority number, DFA Mandaue will start processing applications only at 9AM. Either you go home and come back or just spend time at the Jollibee or Chowking branches a few meters from the DFA office.
  • DFA starts processing at 9AM but will call out minors first. If you have minor applicants, this is better as you can hand in your papers early than the rest. No priority numbers needed.
  • Regular processing via priority numbers will then commence so just listen once your number is called. The rest is smooth and you’ll finish soon enough. No need to bring photos. Your photo will be taken at DFA.
  • for any questions relating to LBC delivery, do check their website out.

To avoid hassle free application processing, make sure all requirements are at hand. Photocopiers as well as LBC courier are also present inside the DFA so no need to look for copiers outside the building or arranging for a courier delivery of passports.

E-passport finally arrived after 25 business days via LBC.

For questions about passport renewal requirements, check the DFA website.

About estan (1018 Articles)
Estan Cabigas is freelance photographer, blogger and writer based in Makati City, the Philippines. A true blue Cebuano, he makes stunning images and meaningful photo stories. His work has been published in local and international publications including National Geographic Magazine, Geo (Germany), Sunday Times Magazine (London) and other publications. He is also a peripatetic traveler and has traveled to all 81 Philippines provinces. I'm open for work, collaborations and inquiries, including hotel, restaurant and site features and reviews.
Contact: Website

58 Comments on Passport renewal at the new DFA Mandaue

  1. Thanks for the information. Might as well renew my passport thereat in time for my visit to my brother who is into sportswear tailoring business in Ibabao, Mandaue.

  2. Dondondelatorre // April 19, 2012 at 8:53 //

    very useful info, thanks..i’m actually in manila about to renew my passport but i was surprised when i knew that it takes 3 months for passport renewal & you have to get an online appointment before you can file…it was then i decided to go back to cebu..

  3. what site ka ng online application sa mandaue city dfa?
    salamat. can you text me po. 09358563890. thank you

  4. estancabigas // May 13, 2012 at 17:07 //

    no online application in Mandaue

  5. arlene // June 9, 2012 at 13:35 //

    Thanks for this site…me and my kids received our passport through LBC…i got the idea on this blog…u right if u have minors with u whose applying for a new passport its more easier no need to ask for a number…more power to you…God Bless!!

  6. estancabigas // June 9, 2012 at 18:19 //

    Hi arlene, i’m happy that this helped you. thanx :)

  7. what time sila mag start ug hatag sa number sa dfa cebu?


  9. estancabigas // September 29, 2012 at 8:52 //

    I think around 730. pero by that time, taas na ang linya.

  10. are they still open after office hours, 7-8pm? what about saturdays? my work is mon thru fri, 9am to 6pm:(

  11. im planning to be there as early as possible & then request for a 7-8pm appointment

  12. estancabigas // November 4, 2012 at 12:24 //

    Not really sure but its still a government office. U might have to take a leave.

  13. estancabigas // November 4, 2012 at 12:26 //

    They give out priority numbers.

  14. kristine // November 12, 2012 at 1:24 //

    hi. can i still renew my passport in cebu even though im from leyte?
    ‘coz i heard it is already regional… thanks

  15. estancabigas // November 12, 2012 at 10:09 //

    Not sure about that krstine. do verify it.

  16. ..ngeeh..unsaon mani nkOw naA ko appointment sa DFA online dli d i pwd sa mAndaue..nagsalig ya Ko!

  17. Carah Rafanan // November 18, 2012 at 16:30 //

    wala lagi onlie appointment????what site?

  18. estancabigas // November 18, 2012 at 16:42 //

    online appointment is only in DFA Manila

  19. i wanna ask about whats the requirements to renew a passport?….tnx@cha[email protected]

  20. estancabigas // November 22, 2012 at 6:26 //

    Check DFA’s site

  21. hello can i ask u question? pls answer me i need your advices.
    this is my problem in my passport , i have been got my passport before and i used my maiden name.actually i am married but i still used single name in it.can i renew it and change my status? what do i need and what passible questions they ask will ask me about it?thanks

  22. hi, i want to renew my passport… do u have branch in SM Cebu?

    Thanks! God Bless….

  23. hi, i want to ask hope u can help me, i want to get new passport eventhough the expiration of my old passport is this coming october, i just want new passport bcoz maybe i can go U.S.A this MAY or JUNE thats y i want new passport coz u cant travel USA if the validtion of ur passport is only october pls inform me as soon as possible!

  24. hello po i just want to ask if mka kuha ba q new passport even the expiration of my old passport is this coming october, gusto q mokuha ug new passport coz maybe i can go USA this MAY or JUNE and dli man q ka travel ug USA if the validation of my passport only this ocober so i need to get new passport.. pls inform me as soon as possible.. THANKS

  25. estancabigas // January 17, 2013 at 9:13 //

    Just go to DFA and renew

  26. Yup, you can


  28. kung magpapagawa po ako ng passport ilang araw po ba bago ko makuwa?

  29. Ana Lisa B. Heywood // February 22, 2013 at 17:42 //

    Good pm..sir/maam, i want to know the status of my passport because till now i didnt receive..the releasing schedule on February 19, 2013….(via DFA-LBC, Mandaue City). thank you…..

  30. cherry // March 1, 2013 at 19:56 //

    My passport expires in april 13,2013 and Im planning to have my passort renewal in cebu. My target date of going back to cebu is april 10,2013 Is it valid to travel with that date.Im in japan right now. i mess answers

  31. Dianie B. Fabillar // March 2, 2013 at 16:34 //

    Good pm Sir/Maam,

    I just want to know my status of my passport because till now i didn’t receive my passport…the releasing date it supposed to be February 15, 2013..please i need you response immediately..Thanks!…

  32. lee bryan b magdadaro // March 18, 2013 at 18:43 //

    good evening..i filed my passport application last feb 06,2013 and given a release schedule on march 14,2013…since i was scheduled to fly manila the same date so i decided to use a courrier to send my passport to manila. I went to LBC DFA BUILDING, gave my caim stab.and pay the parcel. I wonder why until now i havent receive my passport yet and many times i went to LBC branch here in CAVITE to check my mail but they cant find the tracking number in their system…i need my passport very urgently since my employer is waiting for me…i need your reply immediately….

  33. estancabigas // March 19, 2013 at 11:12 //

    Sorry, d po lbc or dfa ito

  34. Good day ,so does it mean here in cebu wlang appointment letter kailangan pra mag renew ? Your help is really big help on me.. As in ,matagal na akong nag search im from dgte pa kasi sayang naman if may kulang ako na requirements malayo pa kasi ang byahe at magastos ..

  35. estancabigas // March 20, 2013 at 16:01 //

    Aile, the requirements for passport application is listed sa DFA website. So just complete it then go to DFA Mandaue as early as possible. It only takes 1.5 hours to process then have it sent via LBC.

  36. Naa mo number sa lbc sa dfa mandaue? Tnx

  37. I have a 9 year old son we will apply for our Visa tomorrow.. how do we get the priority for the processing? Im a little worried about getting up as early as 4 am because of him. :(

  38. 1200p rush 15days

  39. Ace of Aces // May 27, 2013 at 17:36 //

    Unsa mga requirements?

  40. chinittong // June 13, 2013 at 14:50 //

    wai klaro!!! June 11 dpat release n aqu passport wat date nta krun,.nanawag qu b4 qu n.ad2 gnha dn they say NAA n DAw!! pg.ad2 wla p daw asa mn jud uie tnuod ana?trunga nn.u inyong customer service aron d mg.expect ang TAWO!! wai lami!!!

  41. mangubat leopoldo // June 25, 2013 at 15:31 //

    ask lng ko pila magpa extend sa sa passport?? mo expire pa cya aug. 2014 musakay mn gud sa barko as seaman karon aug 2013….6 months ako contrata…thnx….

  42. bizbird6 // July 18, 2013 at 12:39 //

    What is the cost of renewing a Philippine passport?

    Also do I need to bring Pictures? And how many?

    I find these details lacking in the description. How would you like to wait in line for half a day and then find that you did not bring enough money, pictures, or whatever,

  43. Rolly Cabigas // May 13, 2014 at 16:36 //


  44. estancabigas // May 14, 2014 at 9:23 //

    Online is for Manila only.

  45. James // July 12, 2014 at 9:15 //

    meron ba appointment process sa dfa cebu? tnx…

  46. none. u have to go early. unless you’re senior, you will be prioritized.

  47. Gd am…im planning to renew my pp and new application for my husband and 2 children age 9 & 5 years old…pwede na po ba sabay2 na kami .? No need na kuha priority number?

  48. aireen, sorry but I can’t answer that one. Better check with DFA.

  49. monette lumamba // October 27, 2014 at 17:27 //

    Hi sir. I would like to clarify what are the requirements for passport renewal?..thank you.

  50. Hi, please check the DFA website :)

  51. hello,…mangutana lang ko kung pila ba kaadlaw makuha ang passport kung renew,…kung ipa deliver pila kaadlaw man pod muabot…salamat

  52. good am,ask ko lang .. until karon. mao ba japon ang procedure sa dfa mandaue need to go there early para maka kuha priority number? at same day ra ba japon ang process ,dili na ta pabalik balikon , thanks

  53. Hello Sir, Ask unta ko if magparenew ug passport sa dfa mandaue cebu pila ka days?naa pa bay RUSH? Thank you in advance

  54. Jeff, better check with DFA’s website for the latest info

  55. Angelle Banzali // June 3, 2015 at 0:47 //

    Hello DFA Cebu, I want to inquire if the system of filing my PASSPORT with you for the change of name and status would require me to get an appointment online like what the Manila DFA did for the people in their place? Or I will just come very early in the morning to fall inline do be able to accomplished what I need? Are all processing of renewal and other things like my case need to get an online appointment from you just like in Manila? Your prompt and immediate reply about this matter will be highly appreciated. Thank you so much and more power to all of you in DFA Cebu.

  56. hi ask lan unta q if unsaon pag track sa aq passport.. aq nlan gud unta ipa lbc . tanx

  57. Rafhy Engbino // November 2, 2015 at 0:26 //

    Magpa appointment pa ba ta kon mag renew ta sa atong passport….pls reply naa rako sa cebu..

  58. Manila ra ang appointment but you have to go there early and fall in line

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