Passport renewal at the new DFA Mandaue

My cancelled passport.

It was just a few months ago that my old passport was given an extension as I needed to fly to Singapore for a blogging trip. Before the said extension was approved, I was told to renew my passport ASAP even if the validity of the extended date is still two years from now. Also, wanting to have a brown e-passport, I had reason to go to the new DFA Visayas office in Mandaue City.

At the DFA atrium where people wait for their numbers to be called.

While the whole renewal process is just less than 1.5 hours, getting the priority number was more of a chore unlike in DFA Manila where one can set an online appointment.

Below are some points that I have observed during this passport renewal process two days ago:

  • DFA Cebu office has already transferred to Mandaue City. It’s now infront of Gaisano Pacific Mall.
  • be there as early as 4Am when the line is still shorter. Shorter line means you get to have those first few twenty numbers assuring you of finishing before lunch.
  • Always be attentive especially when the guards start to give out the priority numbers around 7:30 AM else you’ll get farther numbers. The crowd can get excited and some will try to get infront of others.
  • Once you get the priority number, DFA Mandaue will start processing applications only at 9AM. Either you go home and come back or just spend time at the Jollibee or Chowking branches a few meters from the DFA office.
  • DFA starts processing at 9AM but will call out minors first. If you have minor applicants, this is better as you can hand in your papers early than the rest. No priority numbers needed.
  • Regular processing via priority numbers will then commence so just listen once your number is called. The rest is smooth and you’ll finish soon enough. No need to bring photos. Your photo will be taken at DFA.
  • for any questions relating to LBC delivery, do check their website out.

To avoid hassle free application processing, make sure all requirements are at hand. Photocopiers as well as LBC courier are also present inside the DFA so no need to look for copiers outside the building or arranging for a courier delivery of passports.

E-passport finally arrived after 25 business days via LBC.

For questions about passport renewal requirements, check the DFA website.

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  • Edelito C. Sangco

    Thanks for the information. Might as well renew my passport thereat in time for my visit to my brother who is into sportswear tailoring business in Ibabao, Mandaue.

  • Pingback: » Finally, my e-passport has arrived! | Langyaw: Sojourns and Off-the-Beaten Path Travels

  • Dondondelatorre

    very useful info, thanks..i’m actually in manila about to renew my passport but i was surprised when i knew that it takes 3 months for passport renewal & you have to get an online appointment before you can file…it was then i decided to go back to cebu..

  • Dean

    what site ka ng online application sa mandaue city dfa?
    salamat. can you text me po. 09358563890. thank you

  • estancabigas

    no online application in Mandaue

  • arlene

    Thanks for this site…me and my kids received our passport through LBC…i got the idea on this blog…u right if u have minors with u whose applying for a new passport its more easier no need to ask for a number…more power to you…God Bless!!

  • estancabigas

    Hi arlene, i’m happy that this helped you. thanx :)

  • neil

    what time sila mag start ug hatag sa number sa dfa cebu?

  • Jeehany Quijano


  • estancabigas

    I think around 730. pero by that time, taas na ang linya.

  • i lofranco

    are they still open after office hours, 7-8pm? what about saturdays? my work is mon thru fri, 9am to 6pm:(

  • i lofranco

    im planning to be there as early as possible & then request for a 7-8pm appointment

  • estancabigas

    Not really sure but its still a government office. U might have to take a leave.

  • estancabigas

    They give out priority numbers.

  • kristine

    hi. can i still renew my passport in cebu even though im from leyte?
    ‘coz i heard it is already regional… thanks

  • estancabigas

    Not sure about that krstine. do verify it.

  • Melody Mercado

    ..ngeeh..unsaon mani nkOw naA ko appointment sa DFA online dli d i pwd sa mAndaue..nagsalig ya Ko!

  • Carah Rafanan

    wala lagi onlie appointment????what site?

  • estancabigas

    online appointment is only in DFA Manila

  • ach2

    i wanna ask about whats the requirements to renew a passport?…

  • estancabigas

    Check DFA’s site

  • jean

    hello can i ask u question? pls answer me i need your advices.
    this is my problem in my passport , i have been got my passport before and i used my maiden name.actually i am married but i still used single name in it.can i renew it and change my status? what do i need and what passible questions they ask will ask me about it?thanks

  • kim

    hi, i want to renew my passport… do u have branch in SM Cebu?

    Thanks! God Bless….

  • rj

    hi, i want to ask hope u can help me, i want to get new passport eventhough the expiration of my old passport is this coming october, i just want new passport bcoz maybe i can go U.S.A this MAY or JUNE thats y i want new passport coz u cant travel USA if the validtion of ur passport is only october pls inform me as soon as possible!

  • rj

    hello po i just want to ask if mka kuha ba q new passport even the expiration of my old passport is this coming october, gusto q mokuha ug new passport coz maybe i can go USA this MAY or JUNE and dli man q ka travel ug USA if the validation of my passport only this ocober so i need to get new passport.. pls inform me as soon as possible.. THANKS

  • estancabigas

    Just go to DFA and renew

  • estan

    Yup, you can



  • wat

    kung magpapagawa po ako ng passport ilang araw po ba bago ko makuwa?

  • Ana Lisa B. Heywood

    Good pm..sir/maam, i want to know the status of my passport because till now i didnt receive..the releasing schedule on February 19, 2013….(via DFA-LBC, Mandaue City). thank you…..

  • cherry

    My passport expires in april 13,2013 and Im planning to have my passort renewal in cebu. My target date of going back to cebu is april 10,2013 Is it valid to travel with that date.Im in japan right now. i mess answers

  • Dianie B. Fabillar

    Good pm Sir/Maam,

    I just want to know my status of my passport because till now i didn’t receive my passport…the releasing date it supposed to be February 15, 2013..please i need you response immediately..Thanks!…

  • lee bryan b magdadaro

    good evening..i filed my passport application last feb 06,2013 and given a release schedule on march 14,2013…since i was scheduled to fly manila the same date so i decided to use a courrier to send my passport to manila. I went to LBC DFA BUILDING, gave my caim stab.and pay the parcel. I wonder why until now i havent receive my passport yet and many times i went to LBC branch here in CAVITE to check my mail but they cant find the tracking number in their system…i need my passport very urgently since my employer is waiting for me…i need your reply immediately….

  • estancabigas

    Sorry, d po lbc or dfa ito

  • Aile Villahermosa Pinili

    Good day ,so does it mean here in cebu wlang appointment letter kailangan pra mag renew ? Your help is really big help on me.. As in ,matagal na akong nag search im from dgte pa kasi sayang naman if may kulang ako na requirements malayo pa kasi ang byahe at magastos ..

  • estancabigas

    Aile, the requirements for passport application is listed sa DFA website. So just complete it then go to DFA Mandaue as early as possible. It only takes 1.5 hours to process then have it sent via LBC.

  • kikay

    Naa mo number sa lbc sa dfa mandaue? Tnx

  • Melai

    I have a 9 year old son we will apply for our Visa tomorrow.. how do we get the priority for the processing? Im a little worried about getting up as early as 4 am because of him. :(

  • Melai

    1200p rush 15days

  • Ace of Aces

    Unsa mga requirements?

  • chinittong

    wai klaro!!! June 11 dpat release n aqu passport wat date nta krun,.nanawag qu b4 qu n.ad2 gnha dn they say NAA n DAw!! pg.ad2 wla p daw asa mn jud uie tnuod ana?trunga nn.u inyong customer service aron d mg.expect ang TAWO!! wai lami!!!

  • mangubat leopoldo

    ask lng ko pila magpa extend sa sa passport?? mo expire pa cya aug. 2014 musakay mn gud sa barko as seaman karon aug 2013….6 months ako contrata…thnx….

  • bizbird6

    What is the cost of renewing a Philippine passport?

    Also do I need to bring Pictures? And how many?

    I find these details lacking in the description. How would you like to wait in line for half a day and then find that you did not bring enough money, pictures, or whatever,