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Passport renewal at the new DFA Mandaue

My cancelled passport.

It was just a few months ago that my old passport was given an extension as I needed to fly to Singapore for a blogging trip. Before the said extension was approved, I was told to renew my passport ASAP even if the validity of the extended date is still two years from now. Also, wanting to have a brown e-passport, I had reason to go to the new DFA Visayas office in Mandaue City.

At the DFA atrium where people wait for their numbers to be called.

While the whole renewal process is just less than 1.5 hours, getting the priority number was more of a chore unlike in DFA Manila where one can set an online appointment.

Below are some points that I have observed during this passport renewal process two days ago:

  • DFA Cebu office has already transferred to Mandaue City. It’s now infront of Gaisano Pacific Mall.
  • be there as early as 4Am when the line is still shorter. Shorter line means you get to have those first few twenty numbers assuring you of finishing before lunch.
  • Always be attentive especially when the guards start to give out the priority numbers around 7:30 AM else you’ll get farther numbers. The crowd can get excited and some will try to get infront of others.
  • Once you get the priority number, DFA Mandaue will start processing applications only at 9AM. Either you go home and come back or just spend time at the Jollibee or Chowking branches a few meters from the DFA office.
  • DFA starts processing at 9AM but will call out minors first. If you have minor applicants, this is better as you can hand in your papers early than the rest. No priority numbers needed.
  • Regular processing via priority numbers will then commence so just listen once your number is called. The rest is smooth and you’ll finish soon enough. No need to bring photos. Your photo will be taken at DFA.
  • for any questions relating to LBC delivery, do check their website out.

To avoid hassle free application processing, make sure all requirements are at hand. Photocopiers as well as LBC courier are also present inside the DFA so no need to look for copiers outside the building or arranging for a courier delivery of passports.

E-passport finally arrived after 25 business days via LBC.

For questions about passport renewal requirements, check the DFA website.

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69 thoughts on “Passport renewal at the new DFA Mandaue”

  2. Dondondelatorre

    very useful info, thanks..i’m actually in manila about to renew my passport but i was surprised when i knew that it takes 3 months for passport renewal & you have to get an online appointment before you can file…it was then i decided to go back to cebu..

  3. Dean

    what site ka ng online application sa mandaue city dfa?
    salamat. can you text me po. 09358563890. thank you

  5. arlene

    Thanks for this site…me and my kids received our passport through LBC…i got the idea on this blog…u right if u have minors with u whose applying for a new passport its more easier no need to ask for a number…more power to you…God Bless!!

  8. Jeehany Quijano

    CAN I STILL RENEW MY PASSPORT THERE IN MANDUE EVEN IF I ALREADY HAD AN APPOINTMENT FOR RENEWL IN MANILA?AND WHAT ARE THE NECCESSARIES FOR RENEWAL? PLS KINDLY HELP!!!THANKS!!

  14. kristine

    hi. can i still renew my passport in cebu even though im from leyte?
    ‘coz i heard it is already regional… thanks

  21. jean

    hello can i ask u question? pls answer me i need your advices.
    this is my problem in my passport , i have been got my passport before and i used my maiden name.actually i am married but i still used single name in it.can i renew it and change my status? what do i need and what passible questions they ask will ask me about it?thanks

  23. rj

    hi, i want to ask hope u can help me, i want to get new passport eventhough the expiration of my old passport is this coming october, i just want new passport bcoz maybe i can go U.S.A this MAY or JUNE thats y i want new passport coz u cant travel USA if the validtion of ur passport is only october pls inform me as soon as possible!

  24. rj

    hello po i just want to ask if mka kuha ba q new passport even the expiration of my old passport is this coming october, gusto q mokuha ug new passport coz maybe i can go USA this MAY or JUNE and dli man q ka travel ug USA if the validation of my passport only this ocober so i need to get new passport.. pls inform me as soon as possible.. THANKS

  29. Ana Lisa B. Heywood

    Good pm..sir/maam, i want to know the status of my passport because till now i didnt receive..the releasing schedule on February 19, 2013….(via DFA-LBC, Mandaue City). thank you…..

  30. cherry

    My passport expires in april 13,2013 and Im planning to have my passort renewal in cebu. My target date of going back to cebu is april 10,2013 Is it valid to travel with that date.Im in japan right now. i mess answers

  31. Dianie B. Fabillar

    Good pm Sir/Maam,

    I just want to know my status of my passport because till now i didn’t receive my passport…the releasing date it supposed to be February 15, 2013..please i need you response immediately..Thanks!…

  32. lee bryan b magdadaro

    good evening..i filed my passport application last feb 06,2013 and given a release schedule on march 14,2013…since i was scheduled to fly manila the same date so i decided to use a courrier to send my passport to manila. I went to LBC DFA BUILDING, gave my caim stab.and pay the parcel. I wonder why until now i havent receive my passport yet and many times i went to LBC branch here in CAVITE to check my mail but they cant find the tracking number in their system…i need my passport very urgently since my employer is waiting for me…i need your reply immediately….

  34. Aile Villahermosa Pinili

    Good day ,so does it mean here in cebu wlang appointment letter kailangan pra mag renew ? Your help is really big help on me.. As in ,matagal na akong nag search im from dgte pa kasi sayang naman if may kulang ako na requirements malayo pa kasi ang byahe at magastos ..

  35. estancabigas

    Aile, the requirements for passport application is listed sa DFA website. So just complete it then go to DFA Mandaue as early as possible. It only takes 1.5 hours to process then have it sent via LBC.

  37. Melai

    I have a 9 year old son we will apply for our Visa tomorrow.. how do we get the priority for the processing? Im a little worried about getting up as early as 4 am because of him. 🙁

  40. chinittong

    wai klaro!!! June 11 dpat release n aqu passport wat date nta krun,.nanawag qu b4 qu n.ad2 gnha dn they say NAA n DAw!! pg.ad2 wla p daw asa mn jud uie tnuod ana?trunga nn.u inyong customer service aron d mg.expect ang TAWO!! wai lami!!!

  41. mangubat leopoldo

    ask lng ko pila magpa extend sa sa passport?? mo expire pa cya aug. 2014 musakay mn gud sa barko as seaman karon aug 2013….6 months ako contrata…thnx….

  42. bizbird6

    What is the cost of renewing a Philippine passport?

    Also do I need to bring Pictures? And how many?

    I find these details lacking in the description. How would you like to wait in line for half a day and then find that you did not bring enough money, pictures, or whatever,

  43. Rolly Cabigas

    OK RBA MG ONLINE APPLICATION KA SA DFA MANILA SITE THOUGH NAA KO SA CEBU MUADTU? PLS REPLY ASAP

  47. Aireen

    Gd am…im planning to renew my pp and new application for my husband and 2 children age 9 & 5 years old…pwede na po ba sabay2 na kami .? No need na kuha priority number?

  49. monette lumamba

    Hi sir. I would like to clarify what are the requirements for passport renewal?..thank you.

  51. lina

    hello,…mangutana lang ko kung pila ba kaadlaw makuha ang passport kung renew,…kung ipa deliver pila kaadlaw man pod muabot…salamat

  52. waine

    good am,ask ko lang .. until karon. mao ba japon ang procedure sa dfa mandaue need to go there early para maka kuha priority number? at same day ra ba japon ang process ,dili na ta pabalik balikon , thanks

  53. Jeff

    Hello Sir, Ask unta ko if magparenew ug passport sa dfa mandaue cebu pila ka days?naa pa bay RUSH? Thank you in advance

  55. Angelle Banzali

    Hello DFA Cebu, I want to inquire if the system of filing my PASSPORT with you for the change of name and status would require me to get an appointment online like what the Manila DFA did for the people in their place? Or I will just come very early in the morning to fall inline do be able to accomplished what I need? Are all processing of renewal and other things like my case need to get an online appointment from you just like in Manila? Your prompt and immediate reply about this matter will be highly appreciated. Thank you so much and more power to all of you in DFA Cebu.

  57. Rafhy Engbino

    Magpa appointment pa ba ta kon mag renew ta sa atong passport….pls reply naa rako sa cebu..

  59. Kim

    Hi pd mag ask if unsa ang ako himuon kung mag renew ko sa ako passport i had no valid id ang akong voters id is not the latest id na 2013 issue. Wala akong work since i came back from abroad to renew my passport. Unsa pa ang laing documments na pd naku gamiton so beside id thank you

  63. GAY DONNA MARTINEZ

    I LOST MY EXPIRED PASSPORT DECEMBER OF LAST YEAR. TOGETHER WITH MY DAUGHETRS PASSPORT. UNSA AKO BUHATUN? I WANT TO RENEW MY PASSPORT PERO WALA NAKOY MA PRESENT DIDTO. I CHECKED FROM WEBSITE NOTARIZED AFFIDAVIT OF LOSS ANG KAILANGAN. MY QUESTION IS, DO I STILL NEED TO HAVE THE ONLINE APPOINTMENT APPLICATION KAY WALA NAMAN KOY MA PRESENT NA NUMBER GUD UG OTHER DETAILS…THANKS

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